Returns & Exchanges
At Global Cutlery, we stand behind the quality of our professional-grade blades and kitchenware. If you are not completely satisfied with your purchase, you may return your items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack the unused cutlery in its original protective sheath and box to ensure the blades remain secure during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.